FAQs & SIMS Parent App
What time does school start and finish?
Please refer to the new school day timetable here.
Students are allowed in the school building from 8am and the school dining room is open serving breakfast from this time.
When will I find out my child’s Form Group?
All Form and House information will be sent home via letter during the summer before your child starts at CHHS.
What time do the students have lunch?
On Mondays to Thursdays, lunchtime is 12.45pm – 1.30pm and 12.55pm – 1.40pm on Fridays. At the beginning of the year, the Year 7s will be on first sitting meaning they can go for early lunch at approximately 12.40pm. Students are welcome to bring a packed lunch. If buying food from the canteens, please ensure your child has enough money on their account. While we would never let a child go hungry, the canteen cannot authorise food purchases if the account would go into a negative. After lunch they can play out in their designated playground, take part in extracurricular clubs or make use of our quieter areas.
Who should my child go to if they have an issue?
They should go to their Form Tutor, Pastoral Head of Year or Mrs Higgs if it is SEN related.
Who should I go to if I have a query?
In the first instance, it is best to contact your child’s Head of Year either by emailing [email protected] or by calling the main school number: 0161 485 7201. If it is an SEN issue please contact Mrs Higgs by email [email protected] or by using the main school number. If necessary, we can then arrange to meet or we can direct you to the correct member of staff to help deal with your query.
What should I do if my child is anxious about starting high school?
Please try to reassure your child that everyone will feel anxious and it is normal when starting a new school and getting used to a new environment. Many students will be joining us not knowing anyone. They will soon get used to high school and settle in. If they are anxious and nervous about social times they can make use of our quieter areas such as Matrix.
What extracurricular clubs can my child do?
Clubs will be announced during the first few weeks of the term. These will be announced in class by teachers, through form time, booklets, within department noticeboards and on SharePoint.
Can my child have time off during term time?
We will support your child’s time off if they are competing in a competition with extracurricular clubs or taking examinations, for example in music. We will also support unavoidable medical appointments. We will not usually support or authorise holidays during term time – please refer to our attendance policy for further details.
What language will my child learn?
At CHHS students are taught either French, Spanish or German. Should they desire, they will have the option to learn a second language in Key Stage 4.
When can my child use their mobile phone?
Mobiles are NOT allowed to be used in school. However, we appreciate many students use these to contact home if required on their way to and from school. If your child needs to contact you during the school day, they should see their Head of Year or Student Reception.
How short can my child have their hair cut?
We do not allow haircuts that are less than, or appear to be less than, a shave number two. If your child attends school with excessively short hair they will be taught in withdrawn study. For further information please refer to our uniform policy.
What shoes can my child wear?
At CHHS we do allow students to wear ALL black and ALL leather Converse, Superstars or similar versions. Students are also able to wear other school shoes including Dr Marten’s shoes (but not boots). Students are not allowed to wear any other kind of trainer for school. For further information please refer to our uniform policy.
Where can I find bus information?
Bus information can be found by visiting the Travel to School page.
Can my child cycle to school?
We encourage students to cycle to school and there is a secure bike storage on site. All student must wear a cycling helmet when riding their bike.
What if my child becomes unwell during the school day?
We have a dedicated First Aider on premises at all times and students should report to First Aid if they feel unwell. We will assess your child and contact you if necessary. Students should not contact home before seeking first aid in school.
What if my child is not able to attend school due to illness?
Please contact school at your earliest convenience on 0161 485 7201 and select the absence option to report their illness.
If you have already registered for the SIMS Parent App, click here to go to the login screen to view the site in a browser.
To download the SIMS Parent App on your device, click on the relevant App store;
Please ensure you have followed the instructions in the Parent App Setup email to register for the new service. If you have not received the email, or the link has expired, please contact reception for a new activation email.
To update your contact details please use the data collection page in the SIMS ParentApp.